Scanning for CE Has Never Been Easier!

This year, if you want CE credit for the workshops and events you attend, you must download the NFDA app! Once downloaded, simply scan the QR code on your way out of each workshop or event. App sponsored by Tribute Technology.

Watch for more information on how to get and use the app as we get closer to Convention.

All times shown are Central Time.

NFDA does not endorse and is not responsible for views expressed by the speakers.
Workshop recordings will be available for purchase in the NFDA store.


 
Regions Funeral & Cemetery Trusts Partner with Foresight First Savings Bank Burn Bamboo - Not Cash

8:00 – 9:00 a.m. | Workshops (1 CE hour)

Ignite the Powerhouse in You

Professional Development
Cate Collins
Resilient Leadership Trainer / Author | Powerful Journey Consulting, Inc

**Repeated from Monday**
Feel like you are an ax juggler some days? The ever-changing funeral landscape can cause disruption and stress, leaving you feeling constantly on edge. From staff shortages, high burnout and the pressure to stand out, even the most seasoned professional can feel that there’s simply no time to actually lead. 

Together, we’ll learn how to press the pause button and discover practical tools for reflecting, recharging and navigating disruption. Cate will share a self inventory to evaluate your own strengths, shortcomings and the ways you sabotage yourself as a leader. You’ll explore how your “iron rules” may be blocking you from being the powerhouse leader you want to be. Cate’s powerful “4 rooms” leadership formula will help you gain greater clarity, confidence, courage and resilience. You’ll leave with tools for being more decisive, navigating change with a bulletproof vest, greater self-regulation and getting that spring back in your step. (1 CE hour)


Addressing Quiet Quitting, Disengagement and Resignations

Business Operations
Dr. Allen Lycka

**Repeat from Tuesday**

In today’s competitive landscape, companies are struggling with disengaged employees, high turnover and a rise in “quiet quitting.” Traditional actions such as increased compensation and remuneration don’t seem to work. In this session, we’ll explore a new approach to increasing employee engagement and reigniting your team. (1 CE hour)

Using Allen’s unique mindset methodology and his practical 5-step strategy, we will: 

  1. Delve into the root causes of disengagement and employee turnover.
  2. Learn about the power of happiness training in improving overall workplace culture.
  3. Discover the correlation between employee happiness and your funeral home’s profitability.

End Well Together

Consumer Care
J.J. Duncan
Television Producer, Writer, Advocate
Hui-Wen Sato
Pediatric ICU Nurse
Darnell Walker
Television Writer and Death Doula

**Repeat from Tuesday**
End Well is a nonprofit dedicated to the belief that all people should experience the end of life in a way that matches their values and goals. Through events and resources, End Well has created a growing global community where conversations around end of life, grief, loss and caregiving lead to transformative impact. We’ll hear from three of the speakers from 2023’s End Well event as they share their personal stories that have universal resonance. We will also discuss the natural synergies between funeral service professionals and the End Well movement. Join us for meaningful end of life conversations and discover the impact of not only living life to the fullest but planning positively for the end. (1 CE hour)


Death Queerious Everything Funeral Professionals Need to Know about Queer Death Care

Professional Development
Aries Jo
Lived Experience Mental Health Coach and Grief Educator I Intrepid Therapy Collective and The Queer Death Daddy

This session dives into the critical topic of providing equitable and respectful deathcare for the LGBTQIA+ community. Using data and extensive research, we’ll share practical tools, vocabulary and resources for navigating unique needs and special considerations.

Together, we will explore the history of traumatic death in the LGBTQIA+ community including the HIV/AIDS epidemic, data about queer discrimination in healthcare and the tragic reality of contemporary trans femicide. You will learn key terminology for working with queer families and discover specific prosthetics and garments for trans bodies. Other topics include the role of “chosen family” in queer spaces, working with difficult family-of-origin members and how to avoid non-consensual degendering. You will leave the session with a deeper understanding of specific deathcare needs for queer individuals and how to make all funeral homes more inclusive spaces. (1 CE hour)


Will That Be Swedish or Deep Tissue?

Professional Development
Regan Moreland
Funeral Director and Embalmer | Radney Funeral Home

Massages are not just for the living! One of the most underutilized steps during embalming is massage. Discover how massage techniques significantly enhance embalming results, improving tissue pliability, color and fluid distribution. We’ll take a deep dive into the art and science of massage, exploring the importance of knowing, listening to and working with the body. We’ll discuss different ways to massage the body as well as proper body mechanics to prevent your own injury. After all, everyone could use a good massage! (1 CE hour)


Perfect Prep Room Performance

Embalming and Restorative Art
Dana Goodell
Funeral Director and Embalmer I Sales and Education Director | The Embalmers Supply Company

This program offers valuable tips to help embalmers achieve perfection, even with the most challenging cases. It covers everything from basic procedures to those requiring extra care due to factors such as cause of death, embalming delays, autopsies, organ and tissue donation, edema, jaundice, and trauma. Discover the unique challenges these scenarios pose for both experienced and novice embalmers. Learn why taking the time to perform the procedure correctly from the start can save you from longer correction times later. Don’t miss this opportunity to enhance your skills and knowledge in the embalming room. (1 CE hour)


9:00 a.m. – 12:00 p.m. | Expo Hall

Expo Hall

The world’s largest funeral exposition is an adventure in itself! Leading suppliers will offer the latest products and services – along with exclusive offers – in the NFDA Expo Hall.